Our group is always looking for professional sales people with an entrepreneurial spirit.

We are very selective, but if you would like to see if there is a fit you can either email or fax a resume to:

Mark Penhasian
Email: mark@superiorpaper.com
Fax: (323) 581-7777

Most Required Positions:

Accounting/Credit Dept.

• Controller
• Accountant

Operations

• General Manager
• Operations Manager
• Purchasing Manager
• Buyer/Merchandiser/Purchasing Agent
• Customer Service
• Receptionist

Warehouse Operations

• Logistics Manager
• Opening Supervisor
• Night Supervisor
• Shipping/Receiving
• Drivers

SALES BROKERS:

1. QUOTE PRICES AND SPEC OUT PRODUCTS (LEARN WHAT YOU ARE SELLING)
   " PREFERABLY ON FORMAL TYPEWRITTEN PROPOSAL, BUT AT MINIMUM COMPLETE LIST OF WHAT CUSTOMER WILL BE"
   PURCHASING. INEFFICENT AND TIME CONSUMING TO ADD ITEMS TO NEGOTIATED LIST ONE AT A TIME PLUS FACT OF
   PRICING ERRORS.
2. SUMMIT NEW CUSTOMER PACKAGE OF FORMS WAY IN ADVANCE OF FIRST ORDER
   NEW ACCOUNT INFO FORM
   RE-SALE CERTIFICATE
   CREDIT APPLICATION (OPTIONAL IF C.O.D. BUT IF TERMS ALLOW ADEQUATE TIME FOR CREDIT DEPT. TO PROCESS)
3. RESPOND TO CUSTOMER SERVICE QUESTIONS IN TIMELY MANNER OR GIVE STANDING INSTRUCTIONS HOW TO PRICE.
   PARTICULAR ACCOUNT.
4. CREATE YOUR OWN CUSTOMER FILE AND KEEP WITH YOU AT ALL TIMES WITH COPY OF NEGOTIATED PRICES.
   SALES OFFICE NOW HAS HIGH SPEED PRINTER SO YOU CAN PRINT REPORTS QUICKLY.
5. OBTAIN CURRENT PRICE BOOK
6. COMPLETE FORM FOR CUSTOM OR PRINTED MERCHANDISE AND HAVE TERMS APPROVED IN ADVANCE BY MARK BEFORE SUBMITTING PROPOSAL TO YOUR CUSTOMER.
7. NON-STOCK MERCHANDISE FORMS MUST BE COMPLETED OR PRODUCT WILL NOT BE ORDERED. BOTH PURCHASING
   AND BROKER REQUIRED TO KEEP A COPY.
8. RESPOND TO PURCHASING DEPT. AS QUICKLY AS YOU EXPECT THEM TO RESPOND TO YOUR ISSUES

SENIOR CUSTOMER SERVICE REP.

*ALL FUNCTIONS AND RESPONSIBILITIES OF CUSTOMER SERVICE REP. AND FOLLOWING:
*ARRANGE COMMON CARRIER SHIPMENTS

• NEGOTIATE FREIGHT RATES, TERMS AND CONDITIONS.
• CHECK CREDIT TERMS OF CUSTOMER (E.G. PREPAID, CREDIT CARD, COLLECT, FREIGHT COLLECT OR C.O.D., ONLY FREIGHT COLLECT, OR THIRD PARTY BILLING.
• PREPARE B/L AND/OR PACKING LIST
• TRACKING OR PRO NUMBER

*RESPOND TO SPECIAL REQUEST, PROBLEMS AND CUSTOMER COMPLAINTS
*LAISON WITH WAREHOUSE, DRIVERS AND PURCHASING
*OVERSEE CUSTOMER SERVICE MEETINGS
*TRAIN NEW CSR AND CROSS TRAIN OTHERS
*SET POSTING SCHEDULE
*REVIEW ISSUANCE OF CREDIT MEMOS
*PRICE INCREASES
*CUSTOMER INVENTORY SHEETS AND OTHER CUSTOMER NOTICES
*MAINTAINING CUSTOMER SERVICE VENDOR CATALOGS.
*COORDINATING MAILINGS OF CATALOGS AND/OR SAMPLES AND WELCOME/THANK YOU NEW A/CS
*UPDATE DRIVER ROUTE SHEET, ENFORCE SCHEDULED DELIVERY DAYS, $200 MINIMUM, BACKORDERS, SPECIAL ORDERS.
*OFFICE SUPPLIES

OPERATIONS SUPERVISOR

*MAKE RECEIVING APPOINTMENTS
*BACKORDERS AND SPECIAL ORDERS
*IMPORT/EXPORT
*PURCHASING DEPARTMENT

SENIOR BUYER

• NEGOTIATE PRODUCT LINES VENDOR TERMS
• FILL-IN ORDERS (PAPERCRAFT, PLAST, SWEET) MIN/MAX INVENTORY LEVELS / TURNOVER & TURNS
  UPDATE INVENTORY COST AND POD COST
• PRICE INCREASES/PRICE (COST) BOOK
• VENDOR RECEIVING APPOINTMENTS
• PULL NEXT DAY'S P.O. TO BE RECEIVED
• RECEIVING BACK-UP IN A.M.
• LOCATE INCOMING INVENTORY AND ENSURE COMPUTER IS UPDATED AND PRODUCT IS
  PUT AWAY. REVIEW ALL RECEIVING.

*DRIVERS 2ND ROUTE & DAY DRIVER
*SAME DAY SPECIAL DELIVERIES/PICKUPS
*INVENTORY CONTROL/CATALOGS/SHOWROOM PRODUCT CATALOGS/SAMPLES, STOCKING, LOCATION, PHYS. COUNT, LIQUIDATE DEAD STOCK
*TRUCK MAINTAINENCE, DRIVER TRAFFIC CITATIONS
*PERSONNEL/ INSURANCE CLAIMS/ LEGAL MATTERS
*SELECT EMPLOYEE OF MONTH, PRINT NAME PLAQUE, AND SET FRIDAY GENERAL STAFF LUNCH.
*REINDEX TRADE 2000
*BACKUP SERVER MONTH-END
*PRINT CUSTOM ITEM LIST BY BROKER
*MANAGE "IT" INCLUDING NEXTCOM (PHONES), CYBERNET (T1 VOICE & DATA), SUPPORT SOLUTIONS (TRADE 2000); NEXTEL (2 WAY RADIOS)
*COMMERCIAL LIABILITY (GENERAL, AUTO, AND UMBRELLA) & WORKER'S COMP POLICIES
*RE-SET SYSTEM & COMPANY CLOCKS DAYLIGHT SAVINGS

*PHONES - ANSWER,GREET, TRANSFER TO EXTENSION/VOICEMAIL
*LOG INCOMING FAX ORDERS
*DISTRIBUTE FAXES INTO CUBE OR PERSONALLY TO ADDRESSEE
*PROCESS PHONE, FAX, WILL CALL ORDERS

• CHECK ITEM CODES AND CORRECT- NESS OF ORDERS.
• CHECK CREDIT TERMS
• COLLECT CASH OR CHECK AS CALLED FOR OR SIGNATURE FOR CREDIT TERMS
• PRINT PICK SHEET
• CHECK PICKING F/STOCK OR BACORDER

*GENERAL FILING/CLERICAL

• YELLOW INVOICE TO CUSTOMER FILE
• WHITE INVOICE TO NUMERICAL BINDER
• NEW A/C LABELS

*POSTING ORDERS

• CHECK FOR SHORTAGES, REFUSED, AND OTHER ADJUSTMENTS
  
• CHECK FOR CASE COUNT AND RECEIVER'S SIGNATURE

*POSTING CREDITS

• COMPLIANCE AND ENFORCEMENT OF COMPANY'S RETURN POLICY

*MAIL MONTHLY CUSTOMER STATEMENT
*SEND POSTCARD TO NEW ACCOUNTS
*MAINTAIN SUFFICIENT OFFICE SUPPLIES

• INVOICE, RETURN, PO FORMS, ETC.
  

OPENING MANAGER ASSISTANT SUPERVISOR

*GAS TICKETS F/VERNON FUEL(MOURICE)
*RECEIVE PAPERCRAFT AND FILL BACKORDERS ON INVOICES
*DRIVERS/1ST ROUTE
*CUSTOMER WILL CALL PRIMARY PULL ORDERS SECONDARY PULL ORDERS CHECK ORDERS & SIGN
*RENTAL TRUCK (PENSKE, BOERNER, BGT)
*RECEIVING
*RECEIVE PRODUCT AGAINST P.O.
*NOTE DISCREPANCIES AND INFORM BUYER OF ANY PROBLEMS
*SIGN, DATE, AND TOTAL CASES ON B/L OR PACKING LIST & PUT BIN LOCATION
*UPS/FED-EX/AIRBORNE RECEIVING DOCUMENT OR PACKING LIST FROM MANUFACTURER. ENSURE LIST TRACKING NUMBER FOR EACH CASE OF PRODUCT RECEIVED.
*PRODUCT CODES MARKED ON BOXES
*SAMPLE REQUESTS FROM CUSTOMER OR SALES REP.
*OVERSEE WAREHOUSE IF DAY SUPERVISOR IS DRIVING
*RUBBISH DISPOSAL
*WATER COOLER
*COKE MACHINE (MOURICE)
*PROPANE TANKS
*CLEANING AND MAINTAINENCE

LOGISTICS MANAGER

*CUSTOMER INVENTORY/ORDER SHEETS
*CUSTOMER SHIPPING ERROR/VENDOR ERROR
*LAISON W/ CSR, BUYERS, BROKERS ON BACKORDERS AND SUBSTITUTIONS
*REVIEW NEXT DAY RECEIVING APPOINTMENTS PRINT NEXT DAY'S P.O. TO BE RECEIVED RECEIVING BACK-UP LOCATE INCOMING INVENTORY AND ENSURE COMPUTER IS UPDATED AND PRODUCT IS PUT AWAY. MARK ITEM CODE ON CASE/PALLET.
*DRIVERS/2ND ROUTE AND "DAY DRIVER"
*RENTAL TRUCK (PENSKE, BOERNER, BUDGET)
*SAME DAY SPECIAL DELIVERIES/PICKUPS
*TRUCK MAINTENANCE AND REPAIR
*TRAFFIC CITATIONS/MOVING VIOLATIONS
*INVENTORY CONTROL STOCKING, LOCATION, PHYSICAL COUNT DEAD STOCK LIQUIDATION
*FACILITIES MANAGEMENT WAREHOUSE EQUIPMENT - FORKLIFTS STOCKPICKERS, PALLET JACKS, DOLLIES. GENERAL MAINTENANCE AND REPAIR. INSPECT RETURNING TRUCKS FOR CLEANLINESS AND MISSING COMPANY
PROPERTY. SAME FOR RENTAL TRUCKS. EMPTY TRASH AND GENERAL CLEANING
*WAREHOUSE/OFFICE SUPPLIES "INVOICE" OWN USE-PALLET WRAP, TAPE, CLEANING SUPPLIES, ETC.
*CHECK IN DRIVERS BACKORDERS, CUSTOMER RETURNS PALLET EXCHANGE
*MONITOR PALLETS
*SUB AS DRIVER IF REQUIRED

CLOSING SUPERVISOR ASSISTANT SUPERVISOR

*SENIOR SUPERVISOR
*REVIEW, ANALYZE AND RESOLVE PROBLEMS/BACKORDERS
*CHECK AND SET ROUTES
*VERIFY ORDERS AND LOAD TRUCKS
*ENFORCE $200 DELIVERY MINIMUM & BACKORDER PRIORITY
*BACKORDERS AND CHANGES TO ORDERS AND INVOICES
*PAPERCRAFT & PLAST TECH FILL-IN & SPECIAL PICK-UPS
*PULL ORDERS AND MAKE SUBSTITUTION DECISIONS
*ASSIST DAY SUPERVISOR TO CHECK IN DRIVERS
*OFFICE & WAREHOUSE CLEANING & MAINTAINENCE

LOGISTICS MANAGER

*SAMPLE REQUESTS FM CUSTOMER & SALES REP
*PRINT BACKLOG PICK TICKET & PULL ORDERS
*COMPANY SAFETY PROGRAM, EXIT SCHEMES, FIRE EXTINGUSHER MONTHLY CHECK AND FIRE SPRINKERS.